We offer much more than dental consulting dental practice management consulting, we also offer nationally approved continuing dental education programs for dental staff training. The format for the courses will vary from online to classroom style workshops and lectures. DOCS Dental Consulting firm is committed to your success.

Practice Analysis & Practice Potential Report (PPR)

DOCS will provide an in-depth analysis of your business systems and provide you with a complete Practice Potential Report. Recommendations in the PPR identify and build on opportunities to simplify, streamline and integrate systems and processes to ensure sustainable growth and profitability.

This report will provide you with much more than financial projections for growth, DOCS will provide you with the strategies to get you there.

Practice Appraisals

What is Your Practice Really Worth? Why You Should Know Now

Your practice value is worth more than just numbers, it represents your life’s work.

You should always know your current practice value to be prepared for planned and unexpected events that may occur at any time of your practice cycle/career. Your practice should be in a maximum value position at all times.

Here are just a few reasons to prepare” to always have practice in maximum value position:

• Unexpected/sudden illness
• Family needs to relocate
• Another business opportunity arises (clinical/non-clinical)
• Bringing in an associate
• Bringing in a partner
• Going through a divorce – asset determination
• Considering selling and staying on yourself as an associate
• Considering selling and retiring (“walking away”)
• Wanting to know which areas of the practice need to be worked on
• Curiosity! It’s always recommended that, when in business, to periodically get appraised

Unexpected changes can occur at any and all times during your dental career. Whether your practice is in early stages of growth, sudden and rapid growth occurs, or when you are nearing retirement stages. The unexpected can happen. Don’t assume your practice will sell at the “going rate”. Your practice may be worth much more. DOCS will provide you with the reassurance that your practice is always in maximum value position.

Operational Planning

Creation of an operational plan adapted to your organization that aligns with the dental centre budget and employee incentive programs.

Professional Practice Coaching & Consulting

Working with your staff and internal systems, DOCS will provide recommendations to improve productivity with minimal disruption to your practice. DOCS clients typically enjoy an increase in profitability of anywhere between 10% – 35%. Results may vary according to demographics and team engagement.

DOCS will implement a strategy of coaching employees to find personal and professional fulfillment within their roles has proven to promote long-term steady financial success.

Human Resources and Performance Management Process

DOCS Human Resources and Performance Management Process is designed to significantly increase your team’s effectiveness. This process provides an infrastructure for your most valuable resources, your human resources.

DOCS will provide employment agreements that are current and compliant with all provincial employment standards, as well as job descriptions, and performance appraisal processes.

The Performance Management Process is a system that will align your dental center operating budget to the daily activities of your employees. This empowers your employees to make significant contributions to the overall profitability of the practice. It also allows you to create incentive bonuses that inspire employees to exceed their set goals.

Marketing Strategy

A time bound marketing strategy based on extensive research and insights with demographic profiling, will increase new patients and retention. Recommendations encompass internal and external strategies.

Dental Practice Management Consulting and Continuing Dental Education

DOCS provides dental staff training through continuing dental education courses designed to link the expertise of dental professionals to the business acumen that will enhance the growth and profitability of their businesses. These courses and seminars appeal to a broad range of dental professionals including Dentists, Denturist, Dental Technologists, Dental Team Members and Lab Owners, as well as members of a dental business management team.

The benefits of taking these courses are:

• Enjoy greater profitability with time bound and practical strategies
• Move your practice to the next level by increasing case acceptance
• Build your dream team
• Create an effective Business Plan
• Learn tried and true management principles to grow your business

Dental Office Consulting Services is an approved PACE Program Provider

FAGD/MAGD Credit. Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement 1/1/2018 to 12/31/2020. Provider ID#309115.

DOCS signature courses are:

• Dental Practice Management
• Dental Treatment Coordinator
• Dental Receptionist
• …and many more

Visit our upcoming seminars page for more information

Staff Training and Development

DOCS will provide training and development for all aspects of your practice.

DOCS will provide training of office management fundamentals introducing procedures and processes to be an efficient and effective front office manager. A performance diary establishing clear guidelines of required skills and the ability to monitor progress.

DOCS will streamline the activities of your clinical assistants to help increase their efficiency and effectiveness. We will provide you with a clinical assisting manual that is customized for your office and will help you to maintain protocols even when new staff is introduced.

Compliance trainings – To ensure that your office is always maintaining standards and meeting the requirements of Ministry inspectors, DOCS provides the following compliance training and complete programs that are customized for your office:

• Occupational Health and Safety
• Infection Prevention and Control
• WHMIS GHS Training
• Accessibility Standards Training

DOCS is committed to providing you with the most current information available. We are affiliate partners with the Public Services Health and Safety Association.

Associate Mentorship Program – New!

DOCS understands that there are many dental professionals who have more than one location. The other locations are usually run by associate dentists. To maintain a level of quality assurance and consistency at multiple locations, DOCS will provide your associates with a mentorship program which consists of one on one support with an experienced dentist and it may include DOCS study club meetings.

Dentistry is a relationship business built on trust. The associate mentorship program will help your associate doctors to connect with the patients and build a trusting relationship that will create patient loyalty to your multiple offices. Patients will come to know the quality of service and clinical expertise of the doctors regardless of what location they are being treated at.

Hygiene / Prescribed Hygiene Therapy Program – PHTP©

Increase your hygiene productivity by 20-30%. Elevate and empower your hygiene team with this unique program. DOCS will help you to maximize your hygiene productivity and enjoy amazing results. Learn a system that includes oral health care plans and tools and tips for improved patient communications.

This program has proven to positively affect the health of your patients, the value of your services, the production of your practice and the unity of your team.

MEET THE TEAM