Original Article Source Credits:  Ontario,  https://www.ontario.ca/

Article Written By:  NA

Original Article Posted on:  April 3, 2020

Link to Original Article:  https://www.ontario.ca/document/your-guide-employment-standards-act-0/sick-leave

Original Article Source Credits:   Ontario Dental Association , https://oda.ca/

Article Written By:  NA

Original Article Posted on:  August 14, 2020

Link to Original Article:  https://oda.ca/156-you-and-your-dentist/478-covid-19-updates-from-the-oda

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The forced closure of your dental office has, in many ways, pressed the reset button on your daily operations.Now is the time to restart your practice and take proactive steps to prepare for a full and robust recovery post COVID.

The intent of this article is to provide you with practical recommendations to help you and your teams adjust to the “new normal” and prepare for future growth. This is a dynamic, fast moving situation of which you have no control. You can prepare an effective response to the crisis and use what we have all learned from this to prepare for the future.

admin Posted on April 21st, 2020

Just like SARS and 9/11, the world has fundamentally changed and we will not experience “business as usual”. This is the first global pandemic that we have experienced in our lifetime, but it may not be the last. Crisis also represents opportunity. Now is the time to plan and prepare your practice for a full and robust recovery.

Sandie Baillargeon Posted on March 17th, 2020

Now that the Coronavirus (COVID-19) Pandemic has been declared, it is time to put your emergency policies and procedures into place. If you have received DOCS training on Occupational Health and Safety for Dental Offices, you will already have a Pandemic Plan and Fitness to work policy in the materials that you were provided. If you would like to receive a complimentary copy of the pandemic plan send an email to sandie@dentalofficeconsulting.com with the subject line ” Pandemic Plan”.

Sandie Baillargeon Posted on February 17th, 2020

After investing many years in building and growing your practice, you have decided that it’s time to sell. It’s not easy letting go, but when you are ready, here are some tips on how to prepare for the sale. Here are ten points that would be attractive to a purchaser from my perspective.

Sandie Baillargeon Posted on November 6th, 2019

By now, most dentists and denturists have read the story that was reported on CTV news about a Burlington dental office being temporarily closed down by Public Health due to sterilization concerns.  Letters were sent to the patients encouraging them to get tested for HIV and Hepatitis. Although the shutdown was temporary, the long-term effects of such a closure can be devastating to a dental practice and create collateral damage to the rest of the dental community.

Everyone knows that infection control is the responsibility of all dental office staff. Patients and employees are only safe from infectious processes when everyone consistently follows good infection control techniques. The purpose of the Infection Control Program (IPAC) is not to reduce the individual responsibility that each healthcare provider has, but to provide leadership for all employees throughout the office. Through policies, procedures, and evaluation processes, the Joint Health and Safety Committee (JHSC) or Health and Safety Representative (HSR) must act as a central contact point for all infection control information and channel that information in a manner that will create the safest environment.

We hear a lot about bullying and harassment these days, especially when it involves cyber bullying using social media. We also know the devastating effects that may result from excessive bullying. As the victim of workplace harassment, I know firsthand how bullying can affect your life and your health. At that time, I was not aware of my rights and felt powerless as it was a David vs. Goliath scenario. Now employees have the right to feel safe at work and it is a mandatory requirement for employers to prevent violence and harassment in the workplace.

Victim #1 – The Patient – (who is victimized twice)

The patient is victimized by his/her insurance benefits sometimes being maxed out. If a patient realizes that something is wrong with their insurance benefit entitlement and it is the result of what is happening at your office, they will blame you, because you are the dentist. The victim will not know, or care, that you have had a dishonest employee working for you who did these acts without your knowledge or consent.

Sandie Baillargeon Posted on July 4th, 2018

The Employment Standards Act, 2000 (ESA) is a that law establishes minimum employer obligations and employee rights with respect to rates of pay, hours of work and overtime, vacations, public holidays, leaves of absence and more. Every province has similar laws in place to protect employees. The ESA applies to all employees and employers in Ontario and compliance with this law is mandatory..

Sandie Baillargeon Posted on July 4th, 2018 Dental hygienists have a strong relationship with your patients and although there is an abundance of hygienists who are looking for jobs, it is important that dentists don’t take for granted the value of the patient- hygienist relationship. In most cases, the patients will see the hygienist more often than they see the dentist and for a longer period of time. There is more time to develop a relationship and patients become loyal to their hygienist based on trust. This is the type of relationship that you want your hygiene team to develop and…