Is Sterilization A Hot Topic At Your Office?

Author: Dental Office Consulting Services Inc. | | Categories: Continuing Dental Education , Dental Assistant Courses , Dental Compliance Training , Dental Consultants , Dental Consulting Firm , Dental Education Courses , Dental Hygienists Courses , Dental Office Consulting , Dental Operational Planning , Dental Practice Management , Dental Receptionist Training , Dental Seminars , Dental Staff Coaching , Dental Staff Training , Dental Treatment Coordinator Courses , Dentist Coaching , Dentist Training Courses , Dentistry , Prescribed Hygiene Therapy Program

Sandie Baillargeon Posted on November 6th, 2019

By now, most dentists and denturists have read the story that was reported on CTV news about a Burlington dental office being temporarily closed down by Public Health due to sterilization concerns.  Letters were sent to the patients encouraging them to get tested for HIV and Hepatitis. Although the shutdown was temporary, the long-term effects of such a closure can be devastating to a dental practice and create collateral damage to the rest of the dental community.

Does your office have an infection control Officer?

Patients and employees are only safe from infectious processes when everyone consistently follows good infection control protocols. The purpose of the Infection Control Program (IPAC) is not to reduce the individual responsibility that each healthcare provider has, but to provide leadership for all employees throughout the office. Through policies, procedures, and evaluation processes, the Joint Health and Safety Committee (JHSC) or Health and Safety Representative (HSR) must act as a central contact point for all infection control information and channel that information in a manner that will create the safest environment.

It is recommended to select a clinical staff member to become the Infection Control Officer to be the contact person for the JHSC or HSR. The Infection Control Officer would be responsible to maintain written infection control procedures, which should be available to all employees. The JHSC or HSR would provide guidance for the prevention of incidents through other established informational channels within the dental office, such as email communications, posted memos and staff meetings. When problems arise, the Sterilization Officer should provide specific direction to a department or departments that details corrective actions that are deemed necessary. The JHSC should meet regularly, and maintain copies of the meeting minutes. If a Ministry inspector does comes to your office, provide him/her with a copy of the minutes.

The purpose of the Infection Control Officer or Committee is simple; to prevent and control infection. The Infection Control Officer/Committee is designed to provide clear direction to help everyone create and maintain a safe environment. When writing your procedures, determine which areas require only cleaning and which require disinfection. Train staff on the difference between cleaning and disinfection. Audit the disinfection and cleaning systems and make changes as needed. Once you have chosen the cleaners and disinfectants, ensure that staff read and follow all label directions.  If you have questions, contact the chemical manufacturer.


Successful prevention and control of infection requires careful planning. The Infection Control Officer/Committee should be actively involved with the planning and implementation of new procedures that pose a potential infection control risk. For example, provide guidance for the implementation of a new procedure. Its role in the planning process is to examine the proposal, identify potential areas of concern, and recommend a course of action that provides the best method of infection control.

The Officer/Committee also may provide input into the selection of chemicals used to manage the environment, such as detergents and disinfectants. It may also provide input into the selection of equipment used to process instruments and accessories.


The Infection Control Officer/Committee also monitors infectious processes within the dental office. They track infections and incidents that have the potential to cause infections. They review infection control statistics in an effort to minimize risk, identify problem areas, and implement corrective actions.

When infections do occur, the Officer/Committee should undertake investigations to determine the cause of the problem and recommends the necessary education or changes in protocols.


Along with monitoring specific incidents, the Infection Control Officer/Committee also looks at the bigger picture as it continually strives to improve processes within the facility. This is demonstrated by the regular review of infection control procedures for all departments. The Officer/Committee may also be called upon to evaluate procedures and provide input regarding products and protocols.
Updating: Perhaps one of the biggest challenges that all Infection Control Officer/Committees face is keeping current. The constant advancement of medical technology introduces changes at all levels within the dental office, new bacterial strains complicate and challenge older infection control practices, and new research often requires re-examination of established procedures. The Infection Control Officer/Committee’s purpose is to provide guidance and leadership through these changes. This requires that all members of the team strive to keep abreast of changes within their area of expertise. By keeping current, they can assist the Officer/Committee as it works to manage its facility’s infection control policy.


Finally, as an integral part of its leadership, the Officer/Committee must take an active role in staff education. The education process should address at least two specific areas. The first area should be that of general infection control education. This is usually accomplished through an annual education program designed for all employees. This program is designed to provide the groundwork for general infection control protocols, which create a safe environment for both patients and employees.

The second educational need that the Infection Control Officer/Committee addresses is the need for updating. In the constantly changing healthcare arena, the Officer/Committee must find a way to communicate changes and updates to the other staff members. This is usually done through staff meetings, or published Officer/Committee communications like meeting minutes. Whatever the method, the goal must be to create a smooth flow of information to all employees. Both of these educational roles should focus on creating awareness of infection control and developing the appropriate skills necessary to function effectively on the job.

At DOCS we have recently updated our Infection Control Policies and Procedures (IPAC) to be compliant with the latest protocols. For more information feel free to contact us by email at or

or call us at 905-332-2326.